Affiliate program terms

The approved terms and the attribution rule are in force. Terms marked as pending are not decided and are not part of any commitment.

Approved terms

• 50% of every eligible payment from a referred customer, including monthly renewals and annual payments.
• For the first 12 months from each customer’s first payment; after that, the customer no longer generates commissions.
• Basis: the amount actually collected excluding taxes, adjusted for refunds and chargebacks. Arrmma absorbs Stripe fees.
• An initial annual payment earns a commission; its renewal one year later falls outside the period.
• Benefit for affiliates approved during the first 90 days from the program’s effective launch.
• Every application is approved manually.

Dates and limits

• Effective launch: the date and time Arrmma publishes as the start of commissions. It has not been set yet; links and tracking work from approval.
• Enrollment window: from the effective launch (inclusive) until 90 calendar days later, at the same Mexico City time (exclusive).
• A customer’s first payment: the first payment with evidence from the payment server. For subscriptions, the start of the paid period counts; for one-time purchases, the time of payment.
• Customer period: from their first payment (inclusive) until 12 calendar months later (exclusive). A day that does not exist in the final month moves to that month’s last day.
• Dates are calculated on the Mexico City calendar and stored in UTC.
• Commission: 50% of the basis, calculated in the payment currency and rounded down to the cent. How commissions on USD sales are paid out is pending a decision.
• A partial refund reduces the commission in the same proportion; a full refund or a lost chargeback cancels it. An open chargeback holds it and a won one restores it.
• If the payment processor does not break down the taxes of a payment, its commission stays pending until they are determined; it is never calculated assuming zero tax.
• One commission is recorded per transaction. Repeated or out-of-order events do not create new amounts.

Attribution rule (in force, version v2-primera-visita)

• Only a customer whose first identifiable visit to Arrmma came through a valid link or code of an approved affiliate earns commission.
• An earlier identified visit (even without a purchase), an account created before the contact or a previous purchase make the customer ineligible.
• The first recorded referral is kept during the conversion window: a later link or code from another affiliate does not replace it. A first direct or organic visit followed by a link earns no commission.
• A code entered at checkout does not bypass these rules: it counts with the same evidence as a link.
• Downloading a free resource earns no commission and does not by itself erase a valid attribution for a later purchase.
• Self-referrals, automation and Arrmma’s internal traffic are excluded.
• The decision is made on the server with the evidence recorded at click time (before the redirect) and is versioned; commissions already earned are not recalculated retroactively.
• “First observed visit” is not “absolute first visit”: people are not recognised across devices, private browsing or cleared cookies, and neither IP addresses nor invasive fingerprinting are used as identity. Without enough evidence the origin is recorded as “unverifiable” and the commission is held until Arrmma defines its treatment.
• The link cookie (arrmma_ref, 30 days) is only set if you accept analytics; with a rejection or a GPC/DNT signal nothing is stored. The affiliate’s commercial origin, marketing UTM campaigns and commission eligibility are recorded separately.

Buyer coupons

An active site coupon includes a second eligible paid website of the buyer’s choice after the first purchase is confirmed. One gift per purchase; no cash value. Refunds or disputes suspend the associated gift. Components and monthly Pro are excluded.

An annual Pro coupon deducts two monthly payments from the first annual invoice. Renewal uses the regular annual price displayed before checkout. Offers cannot be combined. Commissions use the eligible amount actually paid; gifts generate no commission. A coupon does not override the program’s attribution rules.

Rules pending a decision (proposals)

• A. Acquisition period. Each affiliate approved under the promotion may bring customers for 12 months from their promotional approval. “Bringing” a customer means the customer’s first valid contact with Arrmma through the affiliate’s link or code (first-visit rule): the date of that contact counts, not the sign-up or payment date. If the contact happens within the period, the first purchase may arrive up to 30 days later even if the period has ended. Each customer brought in keeps their own 12 months of commission, even if they end later. (pending)
• D. Availability. A commission becomes available 30 days after the charge, unless there is a refund, an open chargeback or another documented incident (manual hold with a reason). (pending)
• E. Payouts. Monthly, minimum MXN 500.00; smaller balances carry over. When the affiliate account closes or the program ends, any positive balance already available is paid even if below the minimum, if a payout route exists; commissions still on hold or with an open chargeback are handled separately until resolved. The currency for commissions on USD sales is pending a decision: no balance that cannot be paid is promised. (pending)
• F. Self-referrals. They do not earn commission (same account or same normalized email). (pending)
• Approvals before launch. They do not grant the promotion automatically (including test approvals). Israel confirms it expressly within the 90-day window; without confirmation, no commission. (pending)
• Payment retries. Only the charge that succeeds counts: an invoice paid after retries earns one commission; failed attempts earn nothing. (pending)
• Plan changes. Each invoice collected within the customer’s 12 months earns commission on the amount actually collected (including prorations). The part of an invoice covered by the customer’s credit balance does not count, and its taxes are prorated; a credit does not create negative commission unless refunded in money. (pending)
• Refund after the commission is paid. A negative adjustment in the same currency is recorded and deducted from the next payouts; the affiliate is not asked to repay unless Israel decides so. If there are no later payouts (account closed or program ended), the negative balance is kept and reviewed by an administrator; any write-off would be an express decision, with a reason, that deletes no entries. (pending)
• Chargebacks. Open: provisional hold; the commission goes to 0 with a reversible adjustment. Won: restored. Lost: definitive cancellation; if already paid, a negative adjustment as with refunds. A manual hold for another incident does not change the amount: it only keeps it from becoming available. (pending)
• Affiliates approved after the 90 days. No rate defined: no commission until decided. (pending)
• Consent. The arrmma_ref cookie still requires analytics consent (it is not reclassified as necessary); without a prior choice, the referral travels to the landing page in a 15-minute signed token that only becomes a cookie on acceptance. Without consent the buyer can enter the referral code, but its origin stays “unverifiable” and the commission is held until its treatment is decided. (pending)

Usage rules

• Self-referrals are not allowed: your own purchases do not earn commission.
• Only links to Arrmma pages generated in your dashboard count.
• Arrmma may reject manipulated attributions and suspend participation after reviewing it. Amounts earned before the suspension are kept, unless there was manipulation.
• Analytics statistics are for studying campaigns; balances are calculated only from verified payments.

Commission payouts

Commissions are paid through Stripe Connect: the affiliate completes onboarding and verification on Stripe’s secure page and receives transfers in their Stripe account, from which Stripe pays their bank. Arrmma does not ask for bank details, ID documents or passwords in its forms. Until Arrmma enables the provider, onboarding is not available. Today only residents of Mexico can receive payouts, in MXN; commissions on USD sales and other countries are pending a decision. A transfer to the Stripe balance is not yet the bank payout: Stripe confirms that. The tax treatment (receipts, withholdings) is pending validation by a tax advisor to be appointed.