Lead Arrmma’s operations, marketing, partnerships and customer experience.
Open Accepting applications.
Your mission
For Arrmma to grow in a healthy way, the catalog, support, marketing, the experts directory and the upcoming affiliate program need to work as one system. This role sets the growth strategy and makes sure operations can sustain it. You’ll lead the operations, content, marketing, partnerships and support functions.
In your first months
- Present a growth and operations plan aligned with company leadership.
- Define metrics and review routines for each team you lead.
- Have a launch plan for the affiliate program.
What you’ll do
- Define the growth strategy with company leadership.
- Lead and coordinate the operations, content, marketing, partnerships and support teams.
- Design scalable operating processes for the catalog, customers, experts and affiliates.
- Prepare and lead the affiliate program launch.
- Define key metrics and review routines with each team.
- Ensure a consistent customer experience in Spanish and English.
What you need
- Extensive experience leading operations, marketing or growth teams and functions.
- A track record of growing digital products or online businesses.
- Experience designing processes and team structures.
- Analytical thinking and data-driven decision-making.
- Ability to attract, develop and retain talent.
- Professional-level Spanish and English.
Skills for the role
- Operations leadership
- Growth
- Strategy
- Marketing
- Partnerships
- Team management
- KPIs
Bonus points if…
- Experience with subscription models, marketplaces or affiliate programs.
- Prior experience at small or growing companies.
- Knowledge of the web design ecosystem and AI tools.
- Experience leading remote, bilingual teams.
How we’ll work
Remote. Asynchronous coordination with some meetings at times that suit Mexico.
Applications accepted from: Mexico, Colombia, Argentina, Chile, Peru, Spain, United States.
Schedule, start date and engagement type are defined during the process.
Pay
US$105,770–167,280 · USD gross per year
Gross annual range in USD for this role. The final figure is agreed with you before any commitment.
How the process works
- You send your application with your CV and answers to the role’s questions.
- We review every application and write to you if your profile fits the next step.
- An initial conversation and, depending on the role, a short practical exercise.
- We agree on terms with you before any commitment.