Cancellations and refunds
Refund policy
We do not offer discretionary refunds for a change of mind, non-use, or unused subscription time. This policy does not exclude refunds, cancellation rights, credits, compensation, or other remedies required by applicable law. Downloading or accessing content does not by itself waive those rights.
Cancelling Pro renewal
You can cancel renewal online from My account › Cancel renewal. Your request is recorded immediately, future renewal charges stop, and the confirmation states the end date of your paid access. If this mechanism fails, contact support@arrmma.com.
Reporting a problem
Contact support@arrmma.com about duplicate charges, unauthorized payments, charges after a valid cancellation, non-delivery, or other problems. Include your account email and transaction reference; do not send passwords or full card details. Approved refunds are returned to the original payment method where possible; bank processing times may vary. This policy applies in accordance with the Federal Consumer Protection Law of Mexico and the mandatory rules of your place of residence.